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How to Place Your Order:Explore Our Collection: Browse by category or design on our Home Page to find something that matches your style. Choose Your Product: Once you’ve found the perfect item, select your size and click 'Add To Cart.' Review Your Cart: If you're adding more items, just keep shopping! When you're ready, click the cart icon in the top right to review everything. Checkout: Decide whether to 'Continue Shopping' or proceed by clicking 'Checkout.' Enter your shipping address, choose your payment method, and confirm by clicking 'Place Order.'
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How will I know my order is confirmed?You’ll receive a confirmation email with your order details shortly after placing your order. We’ll also send you another email once your order has shipped.
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Order Processing and Delivery:We typically process and ship orders within 48 hours of confirming your address. Once shipped, your order should arrive within 5-7 business days.
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Is COD(Cash On Delivery) Available?Unfortunately, we don't offer Cash on Delivery to help prevent fraudulent orders and misuse.
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Are there any shipping charges?Enjoy free shipping on all orders from Funkingenious!
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How can I track my order?Once your order is dispatched, you’ll receive an email with a tracking link.
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Can I exchange an item?To initiate an exchange, please email us at connect@funkingenious.store with the details and images of the items you wish to exchange. Requests must be made within 48 hours of delivery.
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What is your return policy?We accept returns only for incorrect or defective items. To request a return, please get in touch with us at connect@funkingenious.store within 48 hours of delivery. Include relevant images and an unboxing video for verification. Please note: We operate on a made-to-order model with no inventory. Products are only produced once we receive your order.
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What payment methods do you accept?We partner with Razorpay to offer various payment options, including major credit and debit cards, net banking, and UPI. Our payment gateways use secure protocols like SSL and TLS to encrypt your payment information, ensuring your data is transformed into unreadable code during transmission. You can make payments with confidence, knowing your information is protected.
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What should I do if my payment fails?If your payment fails, please try again and keep the following in mind: Please check that the information you provided is correct, including your account details, billing address, and password. Also, ensure that your internet connection was stable during the transaction. If your account was debited despite a payment failure, the amount is usually refunded to your bank account within 10 business days. For further assistance, please write to us at connect@funkingenious.store
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